SOME OF OUR CURRENT CANDIDATES...

ADMINISTRATION

Office Manager Ref: CJ008415

Versatile Office Manager offering strong accounts experience and a background running busy offices within manufacturing and distribution environments. Sales office responsibilities have included stock control, reporting and analysis, sales order processing and forecasting whilst implementing office administration procedures adapting to new business requirements, particularly when working towards ISO9000 accreditation. Capable of taking financial control of all accounting procedures from bookkeeping and credit control through to P&L reporting and assisting in annual audits. A real ‘all rounder’ with strong problem solving and leadership skills. Sage Line 50 & 100, intermediate Excel.

Receptionist/Administrator Ref: CJ003522

Reliable, conscientious and willing to ‘go the extra mile’. A versatile receptionist offering good administration and organisational skills always maintaining a positive and cheerful approach. Responsibilities have included booking training courses, conference rooms, travel arrangements and IT facilities, bookkeeping, website updates and the maintenance of stock, stationery and marketing material. Possesses well developed interpersonal skills and the ability to retain a sense of humour regardless of the pressure. Competent user of Word, Excel and PowerPoint.

SALES

Telesales Executive Ref:VLD008487

A focused and self motivated sales professional, with a proven track record in both generating and closing new business as well as arranging appointments for external sales team through cold calling and responding to incoming customer enquiries. Used to working in a high volume call centre environment, consistently achieving top salesperson whilst working in the insurance market and gained high value contracts in the mobile communications industry, this money motivated individual excels in a target driven sales environment.

Telemarketer Ref: WK008582

A phenomenal Telemarketer, highly focused and effective at establishing quality appointments and new business leads, in a variety of service sectors including catering, accounting and recruitment. Self driven and highly motivated, with a real tenacity for achieving results by thorough qualifying of potential opportunities and establishing an immediate rapport in a polished and professional manner. Happy working independently or in a team, with a great sense of humour and real passion for excelling in sales! Available for temporary, contract and permanent roles.

HR Advisor Ref: WK008509

Initially working as a Payroll/HR Administrator this highly perceptive and career minded professional quickly progressed to HR Advisor providing complete generalist support to team of managers within a company employing approximately 150 staff, which was later acquired by a major global organisation necessitating a complete restructure including rolling out a redundancy programme and coordinating TUPE transfers. Although reporting to the new global HR management team and rolling out company wide HR policies, all local and operational issues were dealt with independently and included a variety of aspects of HR including disciplinary and grievances, recruitment, health & safety, etc. CPP qualified.

L&D Coordinator Ref: WK008537

During the last four years this L&D Coordinator has made quite an impression within the HR/Training team of a major corporation, having overhauled and transformed the new employee induction programme countrywide, even taking personal responsibility for the classroom delivery and coordinating key speakers to attend. Sourcing and monitoring performance of external training providers, whilst also promoting the e-learning programme and recognising additional training needs required to ensure the company adheres to health and safety legislation standards for their employees. Completed both CIPD in Certificate of Training and the Train the Trainer course.

HR Officer Ref: CJ007886

Part CIPD qualified graduate with six years generalist and recruitment experience used to operating across multiple sites. Reporting to the HR Director, has taken control of employee relations, conducting redundancy meetings, liaising on absenteeism and offering guidance to line managers on objective setting. A motivated and creative individual who has developed and implemented a new Employee Recognition Scheme and prepared proposals for Employee Assistance Programmes. A confident, warm personality who performs well in induction presentations, training staff on best practice interview techniques and actively encourages the use of Performance Improvement Plans.

LANGUAGES

Tri-Lingual Coordinator Ref: WK008580

French native with seven years experience working within import and export, liaising with international client base predominantly in English and German organising the transportation of goods via sea. Managing customs documentation, including hazardous cargo, bills of lading and coordinating deliveries with shipping brokers and freight forwarders. A calm and articulate individual who is used to working in a pressurised environment with ever changing deadlines and priorities.

French Customer Service Ref: WK008363

A bright graduate, French native with exceptional English language skills who has been living and working in the UK since 2003. Experiences have included providing telephone support to customers of US software company and more recently supporting major clients in the organisation of multiple events held throughout the UK & Europe, using both English and French language skills. An outgoing, highly professional and up beat personality with a high degree of intelligence and exceptional interpersonal skills.

CUSTOMER SERVICE

Customer Service Manager Ref: CJ008473

An energetic, dedicated individual with an impressive background within the IT services sector managing a customer support centre as well as delivering major service delivery projects. As an implanted service provider within a global IT corporation, effectively implemented new procedures to improve productivity and service levels – a key achievement was doubling service support requirements by creating a new account management team to generate growth. Possesses the rare ability to lead and motivate others to ensure individuals achieve their full potential whilst maintaining company objectives.

Senior Customer Service Coordinator Ref: WK00423

Highly attentive and enthusiastic candidate with a solid work history, establishing an impressive career within customer services predominantly within the technology sector. Managing a portfolio of key clients, both locally and internationally ensuring their service contracts run smoothly and that all new orders are processed accurately and expedited efficiently. Working with a deadline driven and highly competitive industry has necessitated that customer satisfaction is routinely maintained and exceeded.

FACILITIES

Facilities Helpdesk Ref: WK002766

Four years collective experience within facilities management, working on both the client’s site and in a helpdesk capacity. Used to working under extreme pressure meeting some very demanding SLA’s, juggling resources available to suit the type of job and location. Requiring excellent skills of persuasion and the ability to prioritise and reschedule at a moments notice. Extremely customer focused with a passion to exceed client’s expectation. Competent using a variety of systems to raise helpdesk tickets and purchase orders for new or replacement parts.

Facilities Coordinator Ref: WK000315

A service orientated and highly customer focused individual who provides both an excellent ‘front of house’ image as well as ensuring the day to day running needs of a building and company are fully operational. Taking responsibility for all aspects of facilities including health and safety, managing and coordinating contractors for works carried out, running regular maintenance checks and initiating scheduled testing of equipment are all in a typical days work. A ‘hands on’ approach with ten years experience of working within facilities with competent PC skills including Word, Excel and Outlook.

Contracts Supervisor Ref: WK001885

Responsible for both M & E maintenance issues and soft services including grounds maintenance, building repair and decoration for a multi site client with approximately 3,500 employees, scheduling both internal engineers and sub contractors for a variety of works both PPM and immediate helpdesk requests. Ensuring all method statements and risk assessments are completed prior to works being carried out and physically overseeing all works through to completion. Highly customer focused with superb interpersonal skills with the ability to juggle a heavy and demanding workload.

MARKETING

Marketing Executive Ref: CJ007738

An energetic, confident Marketing Executive with broad experience across the marketing mix, possessing specific skills in the area of lead generation. Areas of expertise include website and CRM system maintenance, Google Analytics and reporting, lead generation and post campaign analysis as well as lead tracking through Salesforce. Key achievements have included the increase of website traffic by 20% through SEO and the implementation of new processes, working closely with the sales team, for the effective use of CRM.

Account Manager Ref: CJ005783

Professional Account Manager specialising in digital and online programs with proven experience in project management, campaign analysis and reporting. Currently studying CIM to add value to client projects and constantly updating knowledge of new innovations in social networking and digital technology. An impressive track record of maximising project profitability, up-selling enhancements and identifying new business opportunities through effective client meetings and program reviews. Client experience ranges from SMEs to ‘blue chip’ multi-nationals delivering projects including e-commerce websites, SEM and SEO projects, micro sites, applications, mobile marketing, eDMs and digital advertising.

Marketing/PR Executive Ref: WK006671

A real dynamo, innovative and creative PR graduate who completed their placement year working with a small proactive marketing team, taking ultimate responsibility for all B2B direct mail activity generating numerous new business opportunities. Later working in a B2C environment, initiating various PR and marketing activities including the introduction of online social networking sites to the business to increase market and product awareness. Competent using a variety of technologies including banner advertising, Google AdWords and Google Analytics. A recent project has included the re-design and launch of corporate website including writing the complete content, designing the layout and look whilst introducing blogging.

PR/Marketing Assistant Ref: CJ006337

1st class honours graduate in journalism, film and broadcasting with a masters involving an extensive dissertation studying the online community. A versatile individual with experience of copywriting, retail eCommerce, marketing and video production. Used to managing a heavy workload writing press releases, articles and web content, updating websites, assisting in the management of press conferences, being the point of contact for press enquiries and managing diaries and meeting rooms. An excellent candidate with strong creative writing skills looking for a new challenge. Advanced Word, intermediate Excel and PowerPoint. Basic Photoshop and HTML.

Account Executive Ref: CJ008542

A bright and articulate candidate with excellent presentation, client facing and networking skills and proven ability to implement new business development initiatives. An intelligent marketer who looks at the ‘bigger picture’ with a keen interest in branding and experience of liaising with creative teams both on digital and print projects. Used to managing deadlines and budgets whilst remaining conscious of pipeline business and the need to develop relationships at all levels. Focused, ambitious and looking for a new challenge that offers career development and progression.

DESIGN

Senior Creative Ref: CJ008417

Committed, talented Designer brimming with fresh ideas having gained nine years experience working on challenging design briefs. Personable and confident with the ability to manage and control large web and print projects from initial client brief through to delivery within tight deadlines. Happy conducting pitch presentations to ‘blue chip’ clients and always alert to new business opportunities with established accounts. Advanced user of Photoshop, InDesign, Illustrator and QuarkXpress, with intermediate Flash and Dreamweaver, basic HTML and knowledge of Cinema 4D. Available for temporary, contract and permanent roles.

Middleweight Designer Ref: CJ008416

Motivated, enthusiastic graduate Designer with a number of years experience working within marketing agencies. Managing initial design briefs through to print this productive Designer has gained good pricing knowledge and the ability to manage studio traffic. Highly focused and able to grasp new ideas and concepts quickly and deliver effective solutions under significant pressure. Advanced user of Photoshop, InDesign, Illustrator, with basic Flash and Dreamweaver, intermediate HTML and CSS. Available for temporary, contract and permanent roles.

Creative Artworker Ref: CJ008134

Meticulous Senior Artworker with strong typographic skills possessing the ability to sympathetically interpret conceptual work. Articulate and personable with experience of liaising with clients and managing tight deadlines whilst maintaining the highest standards. With an agency and in-house background can offer extensive experience of press advertising, design for print and some digital knowledge. Advanced skills in Photoshop, QuarkXpress, InDesign, Illustrator, basic Dreamweaver and HTML

Web Developer Ref: CJ001350

Personable, innovative individual with over nine years experience combining design and development and also offering people management skills. Used to interacting at all stages of a project including initial client meeting, definition of design specificiations, and site development and maintenance. Utilising Microsoft based skills has the ability to hand code ASP, SQL, HTML, XHTML, CSS with cross browser compatibility, with working knowledge of ASP.NET. Possesses excellent knowledge of Dreamweaver, Access, Fireworks and Photoshop and continually striving to develop new programming and software skills.

3D Artist Ref: CJ007599

A talented graduate in Digital Visualisation and Animation offering first class commercial 3D skills. A creative visualiser with a strong eye for detail who always strives for perfection. Used to working with, and motivating a team with ten years of both agency and freelance experience to offer. A results driven candidate, used to delivering under pressure and looking to build on current 3D experience. Advanced 3D Studio Max, Maya, VRay and After Effects, intermediate Flash, Vector Works, Premiere Pro, 20-20, Director & CS3. Available for temporary, contract and permanent roles.

ACCOUNTS

Accountant/Analyst Ref: VLD008583

Ambitious and outgoing part qualified Management Accountant with ten years finance experience across a range of industries, sectors and roles, currently studying the final year of CIMA. Demonstrating strong analytical skills with experience in management accounts, statutory accounts, forecasting, budgeting and asset maintenance. A confident individual with the ability to communicate with both financial and non financial staff across a range of departments and levels. Advanced Excel skills, intermediate Access and experienced in SAP, Sage, SAPA and Synergist.

Credit Controller Ref: CJ008041

A professional Credit Controller with an impressive fifteen year history who was tasked in 2002 with setting up a brand new department for an established business. Initially responsible for seeking out and gathering all relevant PoD’s whilst working a ledger with a 90 day debt of approximately £2million which was reduced within three months to around £500K. A personable, well spoken individual who uses a friendly, positive approach with customers building strong relationships quickly and easily. Knowledge of SAP and Sage Line 50.

Assistant Accountant Ref: CJ008425

A highly personable, positive candidate who has held roles in a variety of market sectors including global organisations which required multi currency accounting. Multi currency duties have included invoicing, cash flow, bank reconciliation, expenses, and sales and purchase ledgers. An adaptable individual whose experience encompasses all general accounting duties, management accounts assistance as well as ad-hoc office administration and support. Possesses strong communication skills, easily building rapport at all levels and working effectively in either a ‘stand-alone’ role or team environment. Software skills include Sage Line 50, Great Plains, Oracle, Goldmine, Excel, Access, Word and PowerPoint.

Accounts Assistant Ref: VLD008461

A methodical and highly organised AAT Technician with three years accounting experience, including accounts payable, accounts receivable, bank reconciliations, fixed assets and monthly financial reporting. A keen and ambitious individual who has assisted in monthly management accounts with exposure to cash flow and budget forecasting, P&L, balance sheets and VAT reporting. An extremely capable candidate proficient in Sage Line 50 and Sage 200 with intermediate Word & Excel and keen to progress to ACCA/CIMA.

Management Accountant Ref: WK008466

An ambitious and highly focused Management Accountant, part-qualified CIMA and fully qualified AAT. Quickly progressing career within international and national businesses, both limited and plc, reporting directly to Financial Director and personally responsible for two immediate reports. Producing and reporting on monthly management and financial information, consisting of P&L, BS, cash flow, detailed comparison to budgets and forecasts, plus margin variance analysis. Highly proactive, personable and self driven with a great eye for detail and passionate in ways of making both system improvements and cost saving. Advanced user of Excel and a variety of accounting packages, including JD Edwards.

IT Support Engineer

Ref:WK008471

A real ‘gem’ in the world of IT with great interpersonal/customer service skills and all round knowledge of IT. Previous environments have included providing internal user support for desktop issues, whilst also installing and upgrading hardware and software, to more recently working in a reseller environment promoting bespoke specialist software to corporate end user. Working in tandem with the sales team, tasked with running site surveys, carrying out pre-qualification with the customer to managing the physical installation and providing continued day to day operational telephone support.

MANAGEMENT

Customer Service/Ops Manager Ref: WK007102

An exceptional individual with real charisma and energy, totally customer focused with proven experience of heading up both helpdesk and customer coordinator teams, working both behind the scenes and on the client’s site. A ‘hands on’ and practical people manager, who is able to quickly identify and implement both operational improvements and standards in customer care. Having worked in highly competitive service industries, meeting challenging SLA’s has always been the objective and has required dedication and innovation, introducing new methods of working and providing personal coaching and training to the team members, whilst introducing KPI’s and regular performance reviews.

Facilities Heldesk/Operations Manager Ref: WK007982

Originally spent nine years progressing to Team Manager through the ranks of a large response centre of a major property management company. Personally responsible for managing a team of 20, as well as remaining “hands on” operationally with prioritising and scheduling the calls. After relocating to the local area in 2006, has been working on property management projects within the MOD, including refurbishments, temporary re-housing, scheduling property repairs, plus approving non-contractual works, obtaining approval directly from the client.

Collections Team Leader Ref: WK008429

Highly professional and enthusiastic debt collector with six years proven experience retrieving bad debt on behalf of major credit card company situated in the sub prime market. Negotiating effective repayment plans following FSA regulations and regularly exceeding personal monthly targets. Promoted in 2008 to team leader, managing a team of eight, recognising and identifying their 1-2-1 coaching and training needs, whilst ensuring the teams overall performance remains high with a strong sense of team moral. An advanced user of Excel with experience of using pivot tables and Vlookups producing regular stat reports for management.

Sales Office Manager Ref: CJ008031

A flexible individual with a wealth of experience including order management, air and sea freight logistics, stock level management, accounts, HR, CRM implementation and reporting. Demonstrates excellent attention to detail and is dedicated to the provision of superb service delivery. A strong negotiator making the company significant savings after reviewing existing contracts with service providers, directly managing up to four staff, taking responsibility for department budgets and managing the quotations process, as well as planning and forecasting future sales to ensure stock availability.

SECRETARIAL

EA Ref: CJ008326

Dynamic EA with a proven track record implementing and streamlining processes resulting in significant business benefits. An exceptional candidate who can demonstrate people management skills and a strong bias towards HR having taken full responsibility for a brand new recruitment strategy. Operates as a pivotal member of senior management reporting on all management information producing weekly and monthly statistics and ensuring all information is easily available. Uses a pragmatic and confidential approach to maintain collaborative support throughout the business and meet objectives and deliver strategy. An advanced user of Word, Excel and PowerPoint.

PA Ref: CJ008336

A proficient senior PA offering a wealth of expertise gained across a broad range of challenging positions. Acquired strong business acumen through extensive experience supporting at CEO and Board level within national and international organisations. Varied responsibilities have included the maintenance of operational systems and procedures, high level PA support duties, overall management of the office, event planning and participation, finance and HR. An approachable, resourceful individual, able to build relationships with key stakeholders and senior management whilst maintaining discretion and confidentiality as required. Highly competent in Word, Excel and PowerPoint with 90wpm typing skills.

Project Team Secretary Ref: WK002946

An efficient and highly personable candidate who has supported senior Directors and Managers within sales and programme offices, including bid groups in hi-tech industries. Managing complex UK and international travel arrangements, including some diary management, administering expenses and booking meetings on behalf of the teams. Used to preparing and maintaining essential bid documentation and filing systems, whilst arranging weekly progress meetings, taking minutes and following up actions through to completion. A super user of Siebel, advanced Word & PowerPoint and intermediate Excel.

PART TIME

Part Time PA/Administrator Ref: CJ008486

Reliable, confidential PA with a strong background supporting at Director level, now looking to work school hours. Previously supporting global and high profile organisations either on an individual basis or in a team environment. Working effectively under pressure and delivering results to the highest standard. A warm and friendly candidate who communicates well, taking pride in exemplary coordination skills and attention to detail. Intermediate Word, Excel and PowerPoint and types at 60-70 wpm.

Part Time Accounts Assistant Ref: CJ008529

‘Hands on’ individual with strong purchase ledger experience as well as payroll and general accounts knowledge. Has been solely responsible for a large ledger, making entries in Navision, reconciliation of accounts, dealing with vendor enquiries, and making weekly cheque runs. An adapatable candidate whose office support responsibilities have included HR, sales support, travel and accommodation booking and reception cover. Experience of SAP accounting and Navision.

T: 01252 788918
E: info@venus-osr.co.uk

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: Rouge Media